Residential Policy

Services are billed on or about the 1st of the month for the month following. Payments are due by 1st of the next month after the invoice date. Accounts more than 30 days past due may be disconnected at any time. Before reconnection, account must be brought current. A $25 reconnect fee will be charged. Credit cards kept on file will be charged on or after the 5th of the month for the month following. If your card is declined for any reason, we will attempt to contact you by email and/or phone. If we are unable to contact you, service will be suspended on the 1st of the next month. We require a working email address for notice of billing problems, notice of system maintenance, notice of copyright infringement, notice of bandwidth usage and any other notices we may need to send. It is your responsibility to update your email address with us as needed and to check for received notices on a regular basis. A discount of $1 per month is available with paperless billing. Paperless billing means we don't mail you any paper. You can still send your payment in via paper mail. At this time there are no prepayment discounts. For questions or problems with your bill send email to wmwisp.billing@wmwisp.net>

Commercial Policy

Services are billed on or about the 1st of the month for the month following. Payments are due by 1st of the next month after the invoice date. Accounts more than 30 days past due may be disconnected at any time. Before reconnection, account must be brought current. A $25 reconnect fee will be charged. Credit cards kept on file will be charged on or after the 5th of the month for the month following. If your card is declined for any reason, we will attempt to contact you by email and/or phone. If we are unable to contact you, service will be suspended on the 1st of the next month. We require a working email address for notice of billing problems, notice of system maintenance, notice of copyright infringement, notice of bandwidth usage and any other notices we may need to send. It is your responsibility to update your email address with us as needed and to check for received notices on a regular basis. A discount of $1 per month is available with paperless billing. Paperless billing means we don't mail you any paper. You can still send your payment in via paper mail. At this time there are no prepayment discounts. For questions or problems with your bill send email to wmwisp.billing@wmwisp.net>

Hotspot Policy

All Hotspot services are prepaid via credit card at time of use. Services may only be purchased 'onsite' to verify that you have a usable link to the network. All Hotspot services are sold 'as is, where is'. Services starts from the time you complete the payment and runs until the purchased time expires. No refunds will be given for unused Hotspot service. We require a working email address for notice of billing problems, notice of system maintenance, notice of copyright infringement and any other notice we may need to send. It is your responsibility to update your email address with us as needed and to check for received notices on a regular basis. For questions or problems with your Hotspot services, call 269-686-8648